Registration is Open for the Washington State Government Lean Transformation Conference

State Lean Conference is Going Virtual This Year

The Washington State Government Lean Transformation Conference is going virtual this year, and we invite you and members from your agency to register now! Registration is first-come, first-serve, and the conference usually fills up quickly, so register as soon as you can.

This year’s virtual event will be held over several days between October 20 and 29, and allows you to customize your learning by signing up for sessions that fit in with your schedule.  It’s also an exciting opportunity for Washington state employees located across the state to participate without travel or additional expenses.

This year’s theme is “Improve, Iterate, Adapt – A Better Future for Washington.” We will focus on the tools and techniques of Lean and continuous improvement, while also recognizing an even greater need to adapt to changing times.


Registration will be a different process than in past years – you will need to sign up for each session individually. Watch this short video for helpful tips about registration. The basic steps are:

  • Visit our website to learn about the sessions
  • Register for EACH session you’d like to attend
  • When you get the confirmation email, ADD the Zoom appointment to your calendar

Visit our website for the event schedule, session descriptions, FAQs, and tips on engaging successfully at an online conference.


The conference will feature over twenty sessions that target a variety of different skill levels – there will be something for everyone!

Highlights include:

  • Opening remarks by Gov. Jay Inslee and RW director, Christy Bezanson
  • Two keynote addresses by Vann Smiley (Executive Director of One Washington) and Karen Martin (Lean expert, author, and President of TKMG Inc)
  • Breakout sessions presented by public and private-sector Lean and continuous improvement expert partners

We’ll deliver sessions using Zoom Webinar and post recordings of the sessions after the conference. As part of our commitment to inclusion and continuous improvement, will provide live captioning for all sessions and ASL interpretation as needed.


Admission is still free. In past years we asked attendees to bring a canned food item for donation. This year you have the opportunity, if you choose, to give back through the Combined Fund Drive, either via the general fund or your favorite member charity.

Please visit our conference website for more information.

Look forward to “seeing” you in October!

The Results Washington Team

Results Washington | Office of the Governor |

Inslee Names Christine Bezanson Director of Results Washington

C. Bezanson

From the Office of Governor Jay Inslee:

Gov. Jay Inslee has named Christine Bezanson director of Results Washington, Inslee’s initiative to make state government more effective. 

Launched in 2013, Results Washington tracks outcome measures and key drivers that reflect the governor’s statewide priorities, such as: world-class education; prosperous economy sustainable energy and clean environment; health and safe communities; and efficient, effective and accountable government.

“Christy has extensive experience in state government and understands how data and tracking outcomes can help improve policy,” Inslee said. “She brings a client-focused approach to her work and I know she will build on the great work that Results Washington has done over the past seven years. I thank Pat Lashway for stepping into the interim role and for helping to manage through this transition. I look forward to welcoming Christy to my cabinet.”

Bezanson is currently associate director at the Washington State Institute for Public Policy, where she provides leadership for a staff of researchers conducting work in support of WSIPP’s non-partisan research portfolio. Prior to that she worked for the Washington State Department of Social and Health Services, where she held a variety of positions including: senior director for the Enterprise Projects Office; senior director, operations chief, business process improvement coordinator, and also legislative, performance and business management coordinator of the Operations Support and Services Division.

She began her career as a consultant for Booz Allen Hamilton working on contracts for the U.S. Army, General Services Administration and the U.S. Department of Energy.

She holds a master’s degree in public administration from the Evergreen State College and a bachelor’s degree from Humboldt State Universityin Arcata, Calif.

Bezanson’s position is effective May 1. 



A Human Workplace Olympia Offers Event to Support Colleagues Impacted by Immigration

Our partners with the Latino Leadership Network, Washington Immigrant Network, along with Results Washington are sponsoring a free workshop Sept. 27 on supporting colleagues who have been impacted by immigration issues. 

LLNThe The current climate in the U.S. regarding immigration impacts many people in numerous ways. The people who are impacted are likely to be suffering silently with fear and worry.

Results Washington is partnering with the Washington Immigrant Network (WIN) and the Latino Leadership Network (LLN), for a very important, sensitive, and timely conversation to understand the impacts of immigration on our colleagues and to learn how to support them.

The gathering will be Friday, September 27, 2019 from 10 a.m. to noon at the Helen Sommer Building, Room G015 A, B, C. Register today to reserve your seat.

This gathering is co-hosted by LLN and WIN leaders Marlene White and Christine Stalie as well as María Sigüenza, Executive Director of the state Commission on Hispanic Affairs.

Attendees will hear the voices of those who face different impacts from current immigration actions. Through sensitive sharing, we will hear and learn about the true experiences our colleagues are facing right now and what we can do to support them.

A Human Workplace fosters the practice of compassion, inclusion, and love in the workplace. This is an opportunity to put these in to practice by opening our hearts and minds to our colleagues, to convey belonging, care, respect, and support of their humanity and dignity.