Chief Administrative Law Judge to Share Her Path as Immigrant in America

Judge Lorraine Lee

TUMWATER–The Latino Leadership Network is honored to welcome Lorraine Lee, Chief Administrative Law Judge and Director of the Washington State Office of Administrative Hearings, as guest speaker of our next Lunch & Learn. The event takes place from noon to 1 p.m. December 10 at the Labor & Industries Building, 7373 Linderson Way SE in Tumwater

Judge Lee will share thoughts and lessons learned about becoming American as an immigrant who has lived and worked in diverse places and work environments.

Please pre-register for the Lunch and Learn and plan to bring a friend. If you are unable to attend in person, we will stream via Facebook live.

Judge Lee came to America from Hong Kong as a young child. She attended public school in New York City and Moses Lake, Washington. She graduated from the University of Washington with a Bachelor’s degree in psychology and obtained her law degree from the State University of New York at Buffalo. She would go on to serve as a military lawyer in the U.S. Army.

Book Review: The Chief Joy Officer in You

Chief Joy Officer

By Marie Splaine, Department of Commerce 

 Editor’s Note: This article originally appeared in the Department of Commerce’s Daily Digest for employees. The views and opinions expressed in submissions to the ICSEW’s InterAct blog are those of the authors and do not necessarily reflect those of the ICSEW.  

I have a goal to read a book a month even though I struggle to find time to read. So I thought outside my usual parameters and discovered audiobooks. Now I can listen in short spurts before and after I drop my daughter off at daycare.  

Even though I haven’t reached my book-a-month goal yet, I want to tell you about an inspiring book I’ve been listening to called Chief Joy Officer: How Leaders Can Elevate Human Energy and Eliminate Fear, by Richard Sheridan. (I wish my title were chief joy officer!) Sheridan is cofounder and CEO of Menlo Innovations, a custom software and design company.  

In his book, Sheridan talks about how joy is personal. He also goes says when a workplace ends fear-based leadership, culture shifts and employees start caring for one other.  

 So, what traits make for joyful leaders? According to Sheridan: 

  1. Authenticity: Bring your whole self to work. 
  2. Humility: Put others first without expecting rewards. 
  3. Love: Leadership is kind, and kindness is free. 
  4. Optimism: Optimism is a choice, and courage fuels it. 
  5. Visionary thinking: Have a vision at every level of the work team members do to strengthen communities. 
  6. Grounding in reality: Be a cultural custodian when in a leadership position. Ensure everything is taken care of so everyone else can do their best work.  
  7. Servant leadership: Focus on those you serve in your day-to-day work. 

 Sheridan says the best leaders strive to make a culture of ‘joyful leadership.’’ It allows workers to bring their whole selves to the job, which results in them doing their best work. 

 How do we build a culture of joyful leadership?  

  1. Start with purpose. An intentional culture is both established and evolving. 
  2. Value leaders, not bosses. Bosses command and leaders influence. 
  3. Pursue systems, not bureaucracy. (Yes, this can be challenging in government!) Start with the intention to improve systems, rather than seeking different people to put in the systems. 
  4. Care for the team. A culture of leadership invests in people. Care enough to let the team build the team.  
  5. Learn together, and seek role models. 
  6. Become storytellers. Stories are infectious and can draw in people.  
  7. Allow the culture to be bigger than yourself. It’s about other people.  

Reading this book made me think of a quote by former President John Quincy Adams: “If your actions inspire others to dream more, learn more, do more, you are a leader.”  

I challenge you to find ways to inspire others, dream more, learn more and develop the leader in yourself.  


Commentary: Build up and Amplify to Strengthen Community

handwritten notes on an index card
Notes taken by Marie Splaine a recent ICSEW meeting. Splaine says the notes represent a concept she learned at a “graphic facilitation” training. Photo by Marie Splaine.

By Marie Splaine, Department of Commerce

Editor’s Note: This article was first published on the Department of Commerce’s agency blog.

The Interagency Committee of State Employed Women, ICSEW, meets every two months in Olympia. It’s a great group of state workers, and I am super excited to represent the Department of Commerce on the committee. I look forward to these meetings because they’re filled with valuable information and tips that anyone can take back and apply to their personal and professional lives.

In July, committee members heard from Renee Smith from Results Washington and Rep. Beth Doglio at our bimonthly meeting. We heard good messages about taking care of others and ourselves.

We all know supporting those around us helps strengthen our communities inside and outside Commerce. For example, think how great it feels when someone checks in with you when you’ve had a rough day or when you get a compliment on a project you worked hard on.

New movements lead to change, and our speakers encouraged attendees to be part of the movements. So let’s try to build up others around us at least once a day. It could be a smile in the hall, asking how someone is doing, or maybe noticing someone seems different from usual and might need a friendly ear.

We also discussed amplification.

Women in the Obama administration adopted amplification as a way to make sure they were heard in meetings. After one woman offered an idea, if it wasn’t acknowledged, another woman would repeat it and give her colleague credit for suggesting it.

The Washington Post also wrote an article about amplification that’s worth checking out.

So how can we support one another?

  • Bring our whole selves
  • Align our words and actions
  • Take off our masks
  • Bring our real selves to work
  • Question assumptions
  • Take care of ourselves

Pick one to try, and our movement will carry throughout our communities.

Professional Development Conference Speaker: Joanne Lee

Joanne Lee

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

Presentation: Leadership Development Core Values

Values “are the principles that give our lives meaning and allow us to persevere through adversity,” according to psychologist Barb Markway and Celia Ampel in The Self Confidence Workbook. If you are not sure about your core values, or if you would like to clarify which of your values are top priority, join us for this session.

Joanne Lee

Joanne Lee is a leadership development learning design and delivery professional for the Washington State Department of Enterprise Services. She has over 20 years of experience working in various workforce development roles. She also has experience in developing, supporting, maintaining, and expanding professional technical education partnerships to meet industry needs with customized training programs.

Joanne has worked with diverse adult learners, providing training and support from one-on-one consultation to large-scale workshops, seminars, and training for various workforce populations.

Joanne recently served as a director of workforce readiness diversity and inclusion at Seattle Society for Human Resource Management for two years and as a speaker Manager at Association for Talent Development Puget Sound for one year. She currently serves as a board member for Employer Support of the Guard and Reserve in Washington state. She also serves as a member of the education faculty of the Seattle Colleges and Bates Technical College.

Joanne received her Graduate Certificate in Human Resource Management at the University of Phoenix. She received her Master of Arts degree in Instructional Technology and a Bachelor of Arts in Education from California State University, San Bernardino. In addition to her passion for building and maintaining relationships with community-based organizations, business, and industry, she also works to promote workforce and continuing education partnerships.

Professional Development Conference Speaker: Barry Long

Barry Long

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

The Power of the Team

Asking for help and receiving help is unbelievably difficult for most. However, this is a leader’s key to creating a successful team.

In this session, we will discuss examples of how different types of leaders use help in different ways, and how knowing your leadership style can help you become a more efficient leader. Barry utilizes amazing stories and a very keen sense of humor to illuminate this powerful message.

About Barry Long

For more than 20 years, Barry Long has traveled all over the world making hundreds of presentations to organizations, small businesses, and Fortune 500 companies. He inspires audiences to strive for greater levels of accomplishment by setting goals that lead to success.

Barry provides marketing consulting services to several midsize and start-up companies, and has been a trainer for Microsoft. From Barry’s earliest years, he’s been an extreme sports freak and intrepid explorer of any new adventure.

At 22, a near-fatal motorcycle crash completely and permanently altered almost everything he knew about life. The accident resulted in destroying his spinal cord and breaking his back in ten places. With the understanding that he would never walk again, he started life over through unconditional determination, positive personal energy, and a great sense of humor. Barry discovered early in recovery that choosing to live with a genuinely positive attitude, setting realistic and achievable goals and learning to ask for help makes anything possible.

Barry currently lives near Seattle, Washington, with his wife, Emily, and two children. He loves staying active in any way he can. He’s involved in competitive wheelchair sports, which takes his unbridled enthusiasm for life to new heights– which he often shares with audiences. He’s an avid participant in extreme sports like snow skiing, water skiing, road racing, wheelchair biking, and skydiving. Barry even set a world bungee jumping record while in New Zealand! He’s been featured on the Discovery Channel, the Canadian CBC Sports Channel, and can be seen in advertising campaigns for AT&T, Boeing, Magic Wheels and Medicare.

Professional Development Conference Speaker: Audrey Pitchford

Audrey Pitchford

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

Crucial Conversations

Why are some conversations so tough?  What could make them better?  Come learn about a communication technique that is bigger than the workplace and has the power to improve relationships at work and at home.  It is possible to be candid and respectful at the same time!

Audrey Pitchford

Audrey Pitchford facilitates classes in leadership development and communication skills at the Department of Enterprise Services. She is a lifelong learner who loves helping others learn, and believes all adults can learn and grow.

Audrey has worked for elected officials and cabinet agencies, in roles ranging from clerical work to leadership. She received undergraduate degrees from Western Washington University and Pacific Lutheran University. Audrey believes strongly in the value and importance of public service, and is excited to help develop and strengthen skills in the public sector.

Professional Development Conference Speaker: Melissa Harris

Melissa Harris

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

Change Management: A Personal Journey

Do you struggle implementing changes in your work environment?  Does the thought of enterprise-wide change scare you?  Change is a constant in the work environment.  In this session, you will learn ways to manage change together.

Melissa Harris

Melissa Harris is a learning, design and delivery professional for the Department of Enterprise Services, with over 19 years of professional work experience.  She previously spent the last 10 years of her career working for a Department of Defense contractor in leadership and team development, human resources, operations management, change management and Lean Six Sigma. 

Melissa studied Business Management & Human Resources Management at Washington State University.  She also holds certification as a Change Management Practitioner and Lean Six Sigma Green Belt.

Professional Development Conference Speaker: Ayanna Coleman

Ayanna Coleman

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

True Wonder Women: Fighting Supremacy and Oppression at Work

Women make up the majority of Washington state’s government employees. Women also make up a majority of the governor’s current executive cabinet. It’s clear that women are superheroes that can achieve anything they set their minds to.

Even with these great numbers, we still see a lot of disparities among women. Women of color are underrepresented in positions of leadership in state government. Women who are members of marginalized communities have reported not feeling safe nor comfortable enough to truly be themselves at work. 

This session explores how we can each be better allies to each other, advocate for one another and combat toxic work behavior such as macro-aggressions. Come to our island for warrior training! 

Ayanna Coleman

Ayanna received her Bachelor of Arts degree in Political Science from the University of Nevada, Las Vegas and her Juris Doctorate degree from Gonzaga University School of Law. She has worked for state government for the last seven years, beginning her state service with the Department of Social and Health Services, Division of Child Support. Ayanna has experience working as front-line staff with a heavy caseload in a field office, as well as being a member of a policy development team at a headquarters office. These experiences have given her immense perspective of the various levels of state government and the importance of every role.

In 2017, she joined Results Washington as a Lean Fellow and transitioned into the role of Senior Performance Advisor in 2018. Over the past year, Ayanna has worked closely with practitioners and partners in efforts to advance diversity, equity and inclusion work.

In June 2019, she transitioned over to the Office of Financial Management, OFM, into  Human Resources, to become the Diversity, Equity and Inclusion Innovations manager. She is also a representative for ICSEW, representing OFM.

In her free time, Ayanna enjoys engaging in community service throughout the Puget Sound. An avid fan of pop culture, Ayanna enjoys listening to a slew of podcasts and checking out hit shows and documentaries on Netflix. She lives in Tacoma with her husband and five-year-old Great Pyrenees dog.

Professional Development Conference Speaker: Khurshida Begum

Khurshida Begum

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite.

Dealing with Trauma in the Workplace

Life Happens. Tragedy strikes. Trauma hits. Now what? After surviving a disaster, we must continue to work and provide a home and food for our loved ones. But how do we still show up at work as “normal” human beings? How do we communicate the struggles we’re going through?  What do we need from our co-workers and managers to support and deal with our trauma?

Khurshida will share her stories of the traumas she experienced as a corporate professional and the tools and secrets she learned and utilized as she continued to climb the ladder of success professionally and personally. 

Khurshida Begum

Khurshida Begum is an authentic and powerful speaker who adapts her life experiences into insightful and engaging presentations. Khurshida is the president for ASHHO, SPC, a social purpose corporation that provides professional speaking, training and catering services. ASHHO, means to “come” in her native language, signifying that all people should come join because all people matter.

As a human rights advocate and social justice activist, Khurshida has been honored for tirelessly educating and inspiring people to confront and combat human trafficking and other forms of human exploitation. Khurshida wants to remind and encourage the humanity in us all, each day in every encounter we have with each other.

Khurshida is a graduate from The Evergreen State College. She studied ways to build resilient communities and meaningful ways to make change happen. She has been speaking publicly since the sixth grade, and professionally since 2009. Recognized for being vulnerable and brave, Khurshida has been a keynote speaker and presenter at numerous conferences, colleges, K-12 schools, faith-based groups, corporations and organizations throughout the U.S, Bangladesh, Egypt and Morocco.

Professional Development Conference Speaker: Eileen Yoshina

Eileen Yoshina

The ICSEW will be publishing biographies and session descriptions of our Professional Development Conference presenters in the weeks leading up to the Aug. 27 conference. To register, please visit EventBrite

Bridging the Gap Between Us to Create an Inclusive Women’s Movement

Historically, advocacy for women’s rights has been exclusive of women of color, LGBTQ+ women and women with other marginalized identities. Join us for an interactive discussion about what we share and what we need to understand about one another in order to create powerful coalitions of diverse women from all backgrounds.

Eileen Yoshina

Eileen Yoshina is fourth-generation Japanese American and also the descendant of Irish ancestors. She is currently a Manager of Equity in Education Services at the Puget Sound Educational Service District, whose mission is “Eliminating the Opportunity Gap and Success for Each Child by Leading with Racial Equity.” This works has given her the chance to work on dismantling systemic racism in our school systems in regions throughout the state of Washington.

Eileen facilitates the Educators of Color Leadership Community, a project created by teachers of color for teachers of color. It works to support and nourish our educators of color for the sake of all students.

Eileen is a career educator who has taught, advised, facilitated and organized  for equity in education in the K-12 and higher education systems for nearly 25 years. Eileen is the daughter and wife of public school teachers and the proud mom of two public school students, one of whom is now in college.