HCA Plain Talk Presentation given during January General Membership Meeting

Amy Blondin, pictured above, and Cheryl Moore from Washington State Health Care Authority (HCA) communications department presented a short training on Plain Talk to the ICSEW general membership on January 17th.
Plain talk messages are clear, concise and visually easy to read written communications. Amy and Cheryl stressed the importance of knowing your audience while writing to create conversation that is easy for anyone to read. Additionally, make sure that you have a clear purpose and message.
For additional information on Plain Talk view their Plain Talk Presentation and this document with additional Online resources.